Legal Notice — September 2026
Privacy Policy
How Lunfito collects, uses, and protects the personal information you share when you visit our shop or contact our London studio.
Scope
This Privacy Policy describes how Lunfito ("we", "us", or "our") collects, uses, and protects your personal information when you visit lunfito.com. We are committed to ensuring that your privacy is protected in accordance with UK data protection laws.
Last updated
11 September 2026
Jurisdiction
United Kingdom data protection law
Section 01
Information we collect
We collect information that you provide directly to us when you fill out a contact form, place an order, or communicate with our studio team about an audio equipment purchase.
This may include your name, email address, phone number, shipping address, and the business details you choose to share when requesting a quote or technical advice. We also collect the order details you submit at checkout — the products, quantities, and delivery instructions needed to fulfil your purchase.
We do not collect or store financial card information on our servers. All payments for Lunfito orders are handled by bank transfer or invoice, so no card data passes through our website or hosting environment.
Section 02
How we use your data
The information we collect is used to process your orders, respond to your inquiries about audio equipment, and provide technical support when you need help setting up studio gear.
We may also use your contact information to send you important updates regarding your purchase — shipping confirmations, collection details for in-person pickup at our Spitalfields address, or notices about changes to our services that affect your order.
We do not sell or lease your personal information to third parties for marketing purposes. Your contact details stay within Lunfito and are used only to fulfil the service you asked for.
Section 03
How long we retain it
We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected — including order processing, warranty support, and any legal, accounting, or reporting requirements that apply to a UK retailer.
When data is no longer required, it is securely deleted or anonymised so it can no longer be associated with you as an individual customer.
Section 04
Security measures
We implement a range of administrative, technical, and physical safeguards to maintain the safety of your personal information — protecting against unauthorised access, alteration, or disclosure while it is stored on our systems.
No method of transmission over the internet is fully secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security of information shared through our website or email.
Section 05
Your rights under UK law
Under UK data protection law, you have the right to access the personal information we hold about you, to request that it be corrected if it is inaccurate, or to request its deletion where retention is no longer necessary.
If you wish to exercise any of these rights, please contact us at contact@lunfito.com. We will respond to your request within the statutory timeframe applicable under current UK law.
You may also request a copy of the personal data we hold by writing to us at the studio address below. Please include enough detail so we can identify your account or order.
Postal address
Lunfito — Sound Architecture
Second Home Spitalfields
68 Hanbury St
London E1 5JL
United Kingdom
For all privacy enquiries
contact@lunfito.comPlease reference "Privacy" in your subject line.
Section 06 — Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above or visit us at our Spitalfields studio.
We will reply to every privacy enquiry we receive. For questions about a specific order, please include your order reference number so we can locate the record quickly.
Related policies
These documents sit alongside this Privacy Policy and describe other parts of how we operate the store.