Payment Policy
No card data is ever processed on this website. Every order is settled by bank transfer, cash on delivery, or in-person collection — with a clear, traceable paper trail from checkout to confirmation.
1–3 business days
Orders ship once your transfer clears and funds are confirmed in our account.
Pay on arrival
Available for UK deliveries — settle directly with the courier in cash.
Pay by card on site
Collect at our Spitalfields studio, Monday to Friday, 09:00–18:00.
How You Can Pay
Lunfito uses traditional, secure payment methods rather than processing card data directly on this website. When you complete the checkout form, you choose between bank transfer or invoice, cash on delivery, or in-person collection at our Spitalfields studio.
For bank transfer, you receive an automated invoice by email with our account details; orders are prepared for dispatch once the transfer clears. Registered businesses and studios can request a formal invoice with payment terms on request. Cash on delivery is available for UK addresses — you pay the courier directly when your equipment arrives.
If you would rather collect in person, arrange a pickup time with our studio team and pay by card when you visit. This is a popular option for engineers based in or near London who want to inspect equipment before it leaves the building.
Order Confirmation
Once you submit the checkout form, you receive an order confirmation email with your order reference and payment instructions matching the method you selected. A second email follows once payment is verified, with tracking or collection details.
An order is not considered accepted until payment has cleared — or, for cash on delivery, until it has been confirmed for dispatch. If you have not received a confirmation email within one business day, please contact us at contact@lunfito.com or call 020 7034 2669.
Every order carries a reference number from checkout through to delivery or collection.
No Card Data on This Site
We deliberately keep card processing off this website. Bank transfers happen through your own banking app or branch, cash on delivery is settled with the courier, and card payment on collection is taken by a card terminal at our studio — never through this website's forms.
This means there is no card data for us to store or for anyone to intercept online. Every order still carries a reference number, an email trail, and — for deliveries — a courier tracking number, so you always have a record of what was paid and when.
Bank Transfer & Collection
Details sent by email
After checkout, our account details arrive in your order confirmation email. Transfers from UK banks typically clear within one to three business days; international transfers can take longer depending on your bank.
Registered businesses and studios can request a formal invoice with agreed payment terms — mention this when you check out or contact the studio directly, and our team will arrange it.
Pay when you receive it
Cash on delivery is available for addresses within the United Kingdom — have the exact amount ready for the courier, as change is not always available. This option is confirmed at checkout.
Prefer to collect in person? Arrange a time with our studio team and pay by card at our Spitalfields address, Monday to Friday, 09:00 to 18:00. You are welcome to inspect the equipment before you pay.
Payment Issues & Order Acceptance
We reserve the right to refuse or hold any order if payment cannot be verified — for example, if a bank transfer does not arrive within a reasonable window, or a cash-on-delivery order cannot be confirmed. We will always try to reach you by email or phone before cancelling.
If your bank transfer is delayed, keep your order reference to hand and contact us — we can usually locate a pending payment or extend the window while it clears. In the rare event of a cancellation after payment has been made, a full refund is issued via the original payment method within fourteen working days.
For anything related to returning equipment once you have paid, see our Returns & Refunds page.
Key facts at a glance
Details emailed at checkout; ships once cleared.
Pay the courier directly on arrival.
By appointment at our Spitalfields studio.
Questions about a payment?
Our studio team is available Monday to Friday, 09:00 to 18:00, to help with bank transfer details, invoices, or collection appointments.
Second Home Spitalfields
68 Hanbury St, London E1 5JL
Review the full set of purchasing terms before placing your order.